Blue Team Labs Online Support

Account & Billing

• Security Blue Team is now Centri
• How to set up Multi-Factor Authentication (MFA)?
• Updating Your Account Information
• BTLO Billing, Subscriptions, and Vouchers
• BTLO Profile
• Reporting, Suspensions, and Bans ❌

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Platform Overview & Community

• Security Blue Team Update
• Contact Support
• Getting Started with BTLO
• Joining the Discord Community & Sharing Achievements
• Community Content & WriteUps
• Badges and Titles

Investigations, Challenges & Progression

• Your Progression: Points, Ranks & Leaderboards 🎖️
• What Are Investigations Vs Challenges?
• What Are First-Bloods?🩸

Labs & Technical Support

• Lab Access and Troubleshooting Guide
• Stuck on a Certification Training Lab
• We Couldn't Connect You Error