Payment Methods

BTLO accepts debit and credit card payments through Stripe.

Important:
• PayPal is not currently supported
• Cryptocurrency and alternative payment methods are not accepted for individual purchases

For corporate orders, payment options may include:
• Bank transfer
• Card payment

If you have questions about corporate purchases or billing, please contact Support.

Cancel Subscription Steps:

Simply follow these steps to unsubscribe in no time::

1. Log in to your BTLO account
2. Once you're logged in, click on your 'Account Settings' (top right corner of the page)
3. In your profile, locate the 'Manage Subscription' page
4. On this page you'll see an option to cancel your subscription. Click on the 'Cancel' button
5. Confirm your cancellation and you're all set! 
6. You won't be charged again, and your PRO will expire when any remaining days are used

Refund Policy

BTLO PRO memberships are non-refundable. We strongly recommend cancelling in advance if you don't wish to continue, as it's the subscriber's responsibility to manage cancellation ahead of the renewal date to avoid unwanted charges.

If you'd like help cancelling or have questions about your subscription, submit a request using our Payments and Billing.

Not sure if BTLO PRO is right for you? We recommend exploring our free content first to get a feel for the platform before committing.

Redeeming Codes

To redeem a BTLO voucher you received via email after making a purchase, go to the "Redeem Code" section of your 'profile settings' and enter the voucher code.

Important:
BTLO voucher codes do not renew automatically. Access expires once the voucher duration reaches its end date.

Still need help?

Submit a support ticket and our team will be happy to help.