If you'd like to request deletion of your account, please contact the Support team by submitting a support ticket.

Before requesting account deletion, please be aware that:

• Account deletion may be permanent and irreversible
• Course progress, exam attempts, and certification history may be removed
• Any active training or exam access may be lost
• Access to certificates, rewards, and platform history may no longer be available after deletion

If you have concerns or are experiencing an issue, the support team may be able to help before you proceed with deletion.

Important:
If you're experiencing an issue with your account or training, the Support team may be able to help before you proceed with deletion.

Requesting Account Deletion

When submitting your request, please include:
• The email address associated with your account
• Your receipt ID from a previous purchase where available
• Any additional information that may help verify account ownership

Providing a reason for deletion is completely optional, but feedback is always appreciated and helps improve the platform experience.

Still need help?

Submit a support ticket and our team will be happy to help.